Jeff Jones
Managing Director, Chief Information Officer
Jeff Jones joined SMBC MANUBANK in October 2024 as Managing Director and Chief Information Officer and a member of the Management Committee. He leads the development and execution of the bank’s integrated technology and digital strategic roadmap with accountability for technology strategy, systems administration, voice and data communications, financial technology platforms, training, organizational governance structure, and security systems.
Jeff oversees the enterprise-wide collaboration of teams in the commercial banking and digital Jenius Bank divisions to ensure alignment with SMBC Americas Division technology requirements.
He is a highly accomplished banking leader with a unique combination of business acumen and technology expertise. Most recently, Jeff was the Executive Director of Strategic Enablement at Grupo Santander responsible for building and executing the strategy to launch Openbank in the U.S. Prior to that he worked at Zenmonics Inc. as Chief Operating Officer, leading its growth and acquisition by Fidelity Information Systems. He has also held senior leadership positions with MUFG Union Bank, Bank of America, and Wells Fargo.
Jeff earned his Bachelor of Science in mathematics at Wake Forest University and holds an MBA from University of Texas at Austin. He dedicates time for community service, including as strategic advisor for Roof Above, an organization committed to ending homelessness. Previously Jeff chaired the Board of Directors for Jacob’s Ladder Job Center and led its merger with the Urban League.
Jeff oversees the enterprise-wide collaboration of teams in the commercial banking and digital Jenius Bank divisions to ensure alignment with SMBC Americas Division technology requirements.
He is a highly accomplished banking leader with a unique combination of business acumen and technology expertise. Most recently, Jeff was the Executive Director of Strategic Enablement at Grupo Santander responsible for building and executing the strategy to launch Openbank in the U.S. Prior to that he worked at Zenmonics Inc. as Chief Operating Officer, leading its growth and acquisition by Fidelity Information Systems. He has also held senior leadership positions with MUFG Union Bank, Bank of America, and Wells Fargo.
Jeff earned his Bachelor of Science in mathematics at Wake Forest University and holds an MBA from University of Texas at Austin. He dedicates time for community service, including as strategic advisor for Roof Above, an organization committed to ending homelessness. Previously Jeff chaired the Board of Directors for Jacob’s Ladder Job Center and led its merger with the Urban League.